Hire & Logistics Administrator
- Hours: 42.5 hours per week, flexible between 08:00 – 18:00, Monday to Friday, and Saturdays on a rota basis 08:00 – 12:00
My client are seeking a methodical and personable Hire & Logistics Administrator to join their growing team. The successful candidate will have a keen attention to detail and be self-motivated to ensure smooth administration procedures at all times. This role is essential in meeting business needs and ensuring work is completed efficiently and promptly.
Day to Day of the role:
- Booking and off-hiring vehicles through the fleet rental system to cover accident and staff needs.
- Ensuring vehicles are available and ready for hire as required.
- Reviewing current hiring, communicating with clients regarding extensions and terminations of hire periods.
- Maximising fleet potential in communication with the sales manager.
- Liaising with suppliers and customers for prompt delivery and off-hire of rental vehicles.
- Resolving routine queries via telephone and email, maintaining a high level of customer satisfaction.
- Maintaining accurate records of customer communications.
- Performing general ad hoc administrative duties.
- Running daily Vehicle off road (VOR) reports for the company.
Required Skills & Qualifications:
- Strong IT skills and proficiency in Microsoft Office, especially Excel.
- Strong analytical skills with the ability to manage tasks and prioritise workload.
- Excellent telephone manner with high levels of accuracy and attention to detail.
- Customer-focused with effective planning and organisational skills.
- Experience in customer service and administrative roles, preferably within the fleet trade or daily rental sector.
Personal Competencies:
- Excellent verbal and written communication skills.
- Enthusiastic with a "can do" attitude and willingness to learn and grow.
- Professional appearance and the ability to work as part of a team.
- Ability to meet deadlines in a fast-paced environment and switch tasks with ease and agility.
- Self-motivated, tenacious, and demonstrates honesty and integrity.
Benefits:
- 22 days annual leave, rising with length of service, plus bank holidays.
- Employee referral scheme offering £300 - £500 depending on the role.
- Discount on vehicle hire and Specsavers eye care vouchers.
- Perkbox benefits and discounts with selected automotive companies.
To apply for the Hire & Logistics Administrator position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.