£35K/yr to £45K/yr
Sheffield, England
Permanent, Variable

3rd Line Engineer

Posted by Chapman Tate Associates.

Job Title: 2nd / 3rd Line Engineer

Location: Sheffield

Salary: £35,000 - £45,000

About the Role:

Chapman Tate Associates are excited to announce a fantastic opportunity for a skilled and experienced 2nd / 3rd Line Engineer to join a dynamic and innovative IT team. Our client, a leader in the tech industry, is seeking a proactive and knowledgeable professional to support their IT infrastructure and contribute to their ongoing success.

Key Responsibilities:

  • Provide 2nd and 3rd line support for Windows Server environments.
  • Manage and maintain Azure cloud services.
  • Troubleshoot and resolve networking issues, including routers, switches, and firewalls.
  • Administer and support Office 365 applications and services.
  • Configure, manage, and troubleshoot Linux systems.
  • Implement and maintain IT infrastructure solutions.
  • Ensure compliance with Cyber Essentials standards.
  • Collaborate with other IT team members to identify and resolve technical issues.
  • Participate in the planning and execution of IT projects.
  • Document technical processes and procedures.

Key Requirements:

  • Proven experience in a 2nd / 3rd line support role.
  • Expertise in Windows Server administration and troubleshooting.
  • Strong knowledge of Azure cloud services and management.
  • Solid understanding of networking principles, including TCP/IP, DNS, DHCP, and VPN.
  • Proficiency in Office 365 administration and support.
  • Experience with Linux systems (preferably CentOS, Ubuntu).
  • Familiarity with IT infrastructure components and best practices.
  • Knowledge of Cyber Essentials framework and implementation.
  • Excellent problem-solving skills and attention to detail.
  • Strong communication skills and the ability to work well in a team.

Desirable Skills:

  • Experience with virtualization technologies such as VMware or Hyper-V.
  • Knowledge of scripting languages (PowerShell, Bash).
  • Familiarity with ITIL practices.
  • Certifications such as MCSA, MCSE, CompTIA Network+, or equivalent.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for professional development and certification.
  • Engaging and collaborative work environment.
  • Chance to work with cutting-edge technologies and contribute to innovative projects.

How to Apply:

If you are a highly motivated and experienced 2nd / 3rd Line Engineer looking to take the next step in your career, we would love to hear from you. Please submit your CV!

Join us and be part of a team that values innovation, collaboration, and excellence. Apply now and take the first step towards an exciting new career opportunity!