Job Reference: GRP/VB/01-08/1256
Job Title: General Manager (Heart Building)
Location: Welwyn Garden City
Salary: Competitive
Hours per week: Monday to Friday - 07:00 - 16:00 - 40 hours per week
Business Overview
Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.
Job Overview
We are currently recruiting for aGeneral Manager (Heart Building)to join our passionate and driven team based at our client's site in Welwyn Garden City
The job holder will be a ‘Multi Service' individual who is able to jump into any role in an emergency, or during busy times. To be a well-rounded individual with strong communication and customer service skills.
Responsibilities:
Reporting into the Senior Facilities Manager, the job holder will be responsible for the smooth running of all service lines for the Heart Building which includes:
- Daily Management of site-based employees
- Day to day delivery of Cleaning, Goods-in, Catering and Events services to agreed specifications, and in line with agreed budgets.
Building and maintain good client relationships.
Key Responsibilities:
- Completion of Daily Management Control Document
- Daily Multi Service Huddles
- Daily monitoring of Marketing and Promotions
- Cleaning Quality Control Checks, in line with SOW
- Monthly joint MPRO5 audits with Tesco FM, for all service lines
- Site training, in line with agree training matrix for each service line.
- Managing staffing levels to agreed cost model, ensure trained cover is always in place.
- Maintaining site processes and procedures for all service lines
- Compliance with Health & Safety processes and procedures
- Ordering of consumables and chemicals, in line with budgets
- Ensuring periodic are completed on time, to agreed standards.
- Delivery of Events that are booked within the building up to 380
- Management of the Heart Inbox, ensuring all events are booked and communicate with the organiser.
- Daily Catering Check audits
- Accurate and timely submission of cleaning & catering payroll
About You:
- Applicants must have the right to work in the UK
- Looking for a well rounded individual that has management of event experience and also has a proven record of people management
Benefits
- Wide range of retail discounts
- Discounted gym membership
- Join our Cycle to Work scheme
- Access to "CHROMA", our internal colleague-led diversity and inclusion community – join a committee or take part in our events
- Access to internal Mental Health First Aiders
- Immediate access to "Opportunity" our internal Learning and Development platform
- Required professional membership fees paid for
- Win monthly Superstar Awards
How to apply
If you are interested to join a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply!
Alternatively, if you know someone whom you feel would be a good fit for this vacancy, click the link below to refer them and you could win up to £500! (T&Cs apply)
https://b/form/f3343c912a8643b69cfdc89dc2bbba8f