Permanent, Full Time (35 hours per week)
Friends of the Elderly (FotE) is a not-for-profit charity dedicated to providing excellent care with a family feel, we have been supporting older people for over 100 years. The charity provides care home and day care services for older people, as well as grants for older people in financial difficulty.
At the heart of the charity's Woking Central Office, the Receptionist / Administrator is the crucial first point of contact for members of the public and visitors, whilst also dealing with staff at all levels, volunteers, professional advisors, regulatory bodies, patrons and trustees.
You'll answer telephone calls and ensure that enquiries are dealt with in a helpful and efficient manner, taking and relaying accurate messages. You'll manage the reception inbox and ensure that all incoming mail is opened, sorted and distributed.
Whilst you'll be the 'face and voice' of Friends of the Elderly, this role extends beyond that of a traditional Receptionist to also providing administrative and secretarial support to the Executive Assistant to the Senior Leadership Team and Central Office colleagues across a range of departments and teams.You'll be part of a small but busy secretariat team, organising meetings and providing meeting support such as preparing and distributing papers, note taking and following up actions. You'll assist with booking seminars/webinars, arranging travel, accommodation and itineraries, and processing invoices and expenses. This is a truly varied role!
This is the perfect opportunity for a friendly yet professional individual who has proven experience in a secretarial / administrative role. You'll have excellent IT skills including Microsoft Word and Outlook at an advanced level and have a minimum of 50 wpm typing ability. With good oral and written communication skills, you'll have a high level of attention to detail and be able to work unsupervised as well as part of a small team.
If you would like to gain experience working for a charity in the care sector, or already have this experience and have a positive and can-do attitude, we would love to hear from you.
This isn't just a job; it's about making a difference to older people's lives every day.
In return for your hard work and dedication, you can look forward to a wealth of benefits:
- Learning, development, and progression.
- Paid breaks.
- Monthly prize draw, with 3 prizes to be won.
- Wellbeing support through various initiatives including an employee assistance programme and Unmind.
- Retail discount schemes to make your salary go further.
- Access to loans at affordable rates, saving directly from salary and advance pay already earnt.
- Health cash plans for you and your family.
- Cycle to work scheme.
- Long service awards, that increase with length of service.
- Refer a friend to work for us and receive a £200 bonus.
- Group Pension Plan, with a 6% contribution from us.
- Free DBS checks
Safeguarding:
Keeping everyone safe is one of the charity's core values, and is central to everything we do at Friends of the Elderly. All staff follow our Safeguarding Policy & Procedures and, if they see or suspect abuse, we expect staff to report it straight away.
Criminal record checks:
As this role involves a regulated activity, successful applicants will undertake an enhanced DBS check, with barred lists check, and any offer of employment will be dependent on a satisfactory outcome. Having a criminal record will not necessarily bar a person from working for us, this will depend on the circumstances and background of any record.
Equality, Diversity, and Inclusion:
Friends of the Elderly strives to treat all staff equally and be a diverse and inclusive workplace, where everyone can be themselves and everyone accepts each other's differences. A charity where everyone is equal but definitely not the same.
Our ambition is to ensure equality and celebrate diversity, all working together to create an inclusive workplace, which attracts and retains the best people. People that care and can make a difference.
We currently do not provide sponsorship but we welcome applications from those who have a right work in the UK.
Don't delay in sending your application as we may need to close the vacancy early if we manage to appoint before the advertising closing date. We interview applicants as they apply.
Please refer to the job description upon submitting your application.