Platform Manager / Asset Manager
About Us
We are supporting a leading provider of student accommodation, as they launch a new platform in the UK, we are excited to bring this opportunity to market. The Platform Manager will play a pivotal role in the launch and growth of the business over the coming years.
Are you a strategic thinker with a passion for managing dynamic portfolios in the living and hospitality sector? Do you excel in fostering relationships and driving performance? If so, this opportunity could be for you!
Key Responsibilities:
Client Liaison and Reporting:
- Serve as the main point of contact for funders, providing regular updates and detailed reports
- Manage operating expenses (OPEX) for each development
- Monitor and report on customer and client-facing KPIs
- Prepare and present monthly performance reports covering rental income, budgets, arrears, maintenance, and marketing
Operational Management:
- Oversee the seamless transition of units from construction to operations
- Support site managers with delivery coordination and maintenance issue resolution
- Develop and implement policies and procedures to ensure operational consistency
- Ensure full compliance with Health & Safety regulations
Strategic Development:
- Utilise operational and market data to formulate strategies that enhance Net Operating Income (NOI)
- Provide strategic advice to funders based on market trends and conditions, in collaboration with the Commercial Director
- Develop and enforce asset management policies and best practices
- Contribute to the strategic direction and ESG goals of the business
Team Culture:
- Inspire and motivate team members, fostering a culture of excellence and continuous improvement
- Support and develop both direct and indirect reports, ensuring they are well-equipped to succeed
Data Accuracy and Communication:
- Ensure all data and reports are accurate and reliable
- Maintain clear and consistent communication with funders and internal teams
Revenue and Cost Management:
- Drive cost control and revenue improvement initiatives to maximise client returns
- Analyse financial and operational data to identify opportunities for cost reduction and revenue enhancement
Experience and Skills:
- Experience in the Living sector / Hospitality, preferably in an regional / area operations role
- Exceptional communication skills, both written and verbal
- Ability to travel as required
- Strong commercial acumen with proficiency in financial and operational data analysis
- Excellent organisational skills and attention to detail
- Self-motivated and adaptable with a flexible approach to working hours and locations
Personal Attributes:
- Creative and entrepreneurial mindset
- High commercial awareness and insight
- Strong emotional intelligence for managing relationships with funders and the operations team
- Professional, values-driven, and inclusive
- Willingness to share knowledge and coach others
- Self-reliant, resilient, and committed to partnership and collaboration