Business Partner
Location: Remote, with some travel to the Midlands area required
The Role
To build and manage an excellent working relationship aligned with the customer and the contract requirements. Responsible for maximising the financial performance and customer relationship for Comensura in line with the business plan and forecast. Ensuring that all relevant parts of agreed service levels are met and exceeded at all times. This will involve close contact and liaison with all relevant internal stakeholders and ensure that they always receive an exemplary experience in line with the Comensura promises, culture and values.
Key Responsibilities
- Identify the shortfall/risk to relevant stakeholders when the supply chain fails to supply and explore alternate solutions.
- Manage effective relationships with the customer conducting regular client review meetings and health checks.
- Driving and delivering best service and value for the customer.
- Share knowledge appropriately with your customers in relation to legislation, market changes and challenges demonstrating the ability to always providing the best from our technology and services.
- Resolve and support your customers through the audit process, resolving any potential
- Proactively increase services to our customers to maximise revenue, actively seeking to increase the services offered to your portfolio and to increase the adoption of core services (as an example, payroll and screening & vetting).
What we're looking for
- MSP and/or staffing experience
- Excellent communication skills
- Sound knowledge of Microsoft Office software
- Ability to prioritise and manage own workload
- Team player with a flexible and confident approach to work
- Strong understanding of industry and markets
Why should you join us:
Since forming in 2001 and with a combined client base of over 120 public and private sector organisations across the UK and Australia, Comensura has grown to become a market leader in managing the supply of temporary, permanent and contract labour for organisations across multiple sectors.
Come and join us, where the industry's brightest talents are reinventing recruitment and technology by finding "A smarter way to work" for its customers. At Comensura, we put you in the driving seat. You help us develop, and we help you. Hiring isn't just about getting you in the door: it's about growing together.
With around 100 employees split between the UK and Australia, our team is still tight knit enough for us all to be family. A place where everyone's contribution is important and valued.
- You'll be joining a hugely welcoming and supportive team.
- We encourage our people to work in ways that truly suit them to enable them to be happy both inside and outside of work with agile working arrangements to suit you as an individual.
- You can advance your career working with big-name clients, collaborating with senior stakeholders, with clearly defined career paths and access to fully funded qualifications
- We are a ERS Silver Standard employer and a Disability Confident Leader.
- We are a Glassdoor open company with excellent feedback and great ratings
- We offer an enhanced maternity and paternity package.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age.