£55K/yr to £65K/yr
London, England
Permanent, Variable

Client Success Director

Posted by Sphere Digital Recruitment.

Job Description The business provides e-commerce retailers with a SaaS digital advertising platform that unleashes the potential of an online shelf space. Through its white-label Retail Media Platform, the company empowers retailers to monetize their site traffic using personalized advertisement solutions including Sponsored Product listings, Responsive Display Banners, Email advertising, Branded Landing pages, and much more.

Responsibilities

  • Provide world class service to our retail partners, manage the day-to-day communication and collaboration with external brands/suppliers and internal crossfunctional team members.
  • Establish and communicate timelines of deliverables and creative production scope (if applicable) with suppliers and brand teams.
  • Present the platform through succinct and efficient demo's as and when required
  • Integrate with the retailer's internal team to become an integral part of the growth of the partnership.
  • Run Quarterly Business Reviews to discuss success, areas for growth and revenue opportunities.

Qualifications

  • Strong retail media, ecommerce and digital knowledge
  • 5+ years Previous experience within supplier/retailer sector
  • 5+ years of Account/Client Management experience
  • Digital Media experience
  • Supplier Media experience
  • Previous experience using the RetailMedia technology

Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website.

Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.

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