Job Title: Broker Sales Support
Location: Rotherham
Salary: Up to £25,000 plus bonus based on department performance
Hours: 37.5 hour week. Monday 9 am to 6 pm, Tuesday to Thursday 9 am to 5.30 pm, Friday 9 am to 5 pm
Benefits:
- Scottish Widows Pension Scheme
- Westfield Health Cover - optional contribution
- PAM assist - Occupational Health and Employee Assistance programme
- 22 days holiday plus bank holidays
- Attendance Bonus
- Monthly incentive scheme along with regular outings, breakfasts and lunches
About our Client:
Our client is a family-run mortgage and loan brokerage established nearly 50 years ago. Employing around 150 people, some of whom have been with the company for over two decades, our Client has a strong commitment to ensuring a fantastic working environment with daily breakfast and lunches for staff, regular social events and opportunities for professional growth through gaining CeMap qualification. Known for their outstanding service to customers, our Client has won numerous industry awards demonstrating the value they place in delivering a world class customer journey. Want to be a part of their success? Apply now!
About the position of Broker Sales Support
A fantastic opportunity has arisen for a Broker Sales Support. This is a multi-skilled position incorporating administration and customer service, whilst having the ability to maintain and grow broker relationships. You will join an established team who will offer training, support, and guidance. If you are interested in this exciting opportunity, please feel free to arrange to spend some time with the broker team to have a better understanding of the role.
Responsibilities for the role of Broker Sales Support
- Serve as a point of contact for brokers, providing updates on the status of their cases, dealing with new enquiries, sourcing quotes and resolving issues in a timely and efficient manner.
- Contribute towards the overall success of the department.
- Input new leads onto CRM
- Support Broker Account Managers with pending reports as well as providing MI to management where necessary.
- Support the Marketing team to promote our products and brand awareness on social media channels.
- Support Broker Account Manager with preparation for external events
- Keep up to date with lending criteria across our panel of products.
- Participate in team meetings and training sessions to enhance knowledge and skills.
- Inbound and outbound calls
- Competitor and Network analysis
- Appetite to complete CeMAP as the role evolves.
- We envisage this role to progress to a Broker Account Manager within 2 years. (at this stage a driving licence would be required)
Experience and skills required for the role of Broker Sales Support
- Previous experience in a sales support, administrative, or customer service role is a plus, ideally in the financial services sector.
- Strong organisational and time management skills, with the ability to prioritise tasks and meet deadlines in a fast-paced environment.
- Excellent communication skills
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Ability to work independently as well as part of a team, with a positive attitude and willingness to learn.
Trusting Stellar Select:
At Stellar Select, our commitment goes beyond recruitment; it's about crafting experiences that elevate your career journey. We take pride in delivering excellent services to our candidates and always going the extra mile to ensure your success.
Our foundation is built on openness and transparency. We believe in clear communication with everyone we work with, fostering an environment of trust, honesty and fairness.
Embark on your career journey with confidence, knowing that our services are designed with your success in mind. Here's what our complimentary service includes:
- Expert Consultants: We are your allies, dedicated to understanding your goals and guiding you toward success.
- Industry Expertise: Benefit from our in-depth knowledge of the industry, providing you with insights that set you apart in your career.
- 1-2-1 Experience Discussion: Your experiences matter. Engage in personalised discussions about your journey and how it aligns with the job role
- Interview Preparation: Step into interviews with confidence. We provide thorough preparation to ensure you shine in every interaction.
- Negotiation of Job Offers: We'll manage the negotiations on your behalf, aiming for offers that align with your expectations.
- Market Insights: Stay informed with the financial market insights that empower you to make informed career decisions.
- Recruitment Process Updates: No more uncertainty. We keep you in the loop with regular updates on your recruitment process.
- Matching to Other Roles: Your journey doesn't end with one opportunity. We explore matches to other roles based on your experience and interests.
- Referral Programs: Spread the word and be rewarded.
For more information regarding the role of Broker Sales Support please contact us
Stellar Select is acting as an employment agency and is a corporate member of the REC