Service Delivery Coordinator
Join a respected company located in prestigious, modern offices in Birchwood as a Service Delivery Coordinator. We are seeking a customer-focused professional to enhance our team.
Key Responsibilities:
- Process accommodation requests within contractual KPI timeframes
- Manage property demand and capacity to achieve targets
- Coordinate with authorities to oversee the service user journey
- Ensure timely responses to authority requests within contractual KPI timeframes
- Work with property negotiators to understand property availability in your designated areas
- Collaborate with field, maintenance, and transport teams to meet internal SLAs and contractual KPIs
The Ideal Candidate Will:
- Be willing to complete a vetting process
- Have excellent proficiency in Microsoft Office and CRM systems
- Possess outstanding written and verbal communication skills
- Effectively manage and organize their workload while being a team player
- Show initiative and willingness to learn
- Be capable of multitasking
What's On Offer:
- Salary of £24,500
- Hours are Monday – Friday, 8-4pm/9-5pm
- Hybrid working: 2 days per week after the probation period
- Full-time, permanent position
- Modern office environment
- Opportunities for progression
Interested in learning more about this exciting opportunity? Apply now!
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