£21K/yr to £25K/yr
London, England
Permanent, Variable

Customer Service Administrator

Posted by Reed.

Sales Administrator

  • Job Type: Permanent
  • Hours of Work: Monday to Friday, 9/9.30am to 4.30pm.
  • Salary: £21,000 - £25,000

We are looking for a dynamic Sales Administrator to join a leading established company to provide exceptional customer service and administrative support.

Day to Day of the role:

  • Handle customer calls and process orders for UK and European clients.
  • Communicate special offers and out-of-stock items to customers.
  • Manage call routing and respond to customer emails through Microsoft Outlook.
  • Update and process sales orders, including transport booking.
  • Upsell items not being ordered by customers.
  • Perform administrative tasks such as filing and EDI for larger customers, training provided.
  • Maintain accurate records and ensure timely invoicing.

Required Skills & Qualifications:

  • At least 1 year of sales administration experience.
  • Basic understanding or at least 1 year of experience with Sage Line 50 is preferred.
  • Bilingual due to the nature of the customer base and products.
  • Proficiency in Microsoft Office.

Benefits:

  • Discounted Health Insurance
  • Discounted Life Insurance
  • Private Medical Insurance
  • Company pension after probation.
  • Employee discount
  • Free parking on site.

To apply for the Sales Administrator position, please submit your CV today. To start as soon as possible.

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