Business Retail Manager
Location - Aberdeen
Salary - £31,500 per annum + bonus and other benefits
Full time - permanent
We are recruiting for a Business Retail Manager for a retail brand based at Aberdeen Airport within the retail travel industry. This is a position where you will use your team management skills to work with Supervisors and Sales Advisors to motivate, mentor and lead to ensure excellent standards.
Key Duties:
- Ensure a delivery of high level customer service
- Managing a team of Supervisors and Sales Advisors to ensure great presentation of the store through effective stock management, ordering, receiving deliveries and ticketing.
- Manage stocktakes every 6 months and report results
- Ensure great team communication at all times and supporting colleagues to fulfil role responsibilities
- Gain a high standard of product knowledge and use this to coach and develop the team
- Organise brand training sessions with brand partners
- Ensure all staff members complete all training to a high standard
- Use of internal systems to manage sales and stock holding targets
- Ensure all promotional activities are within brand and internal guidelines
- Manage staff rotas, including agency staff where needed
- Manage health and safety standards throughout the shop floor and back office areas
- Conduct regular performance reviews with the team and develop a succession pipeline
- Manage all HR requirements within the team
- Ensure the security of stock on the shop floor and compliance of till inventory
- Awareness of potential security risks for the store and the wider airport
- Manage airport pass process for the team and store visitors
Specification:
- Excellent communication skills verbal and written with a customer first mentality
- Ability to work in a team or individually
- Professional and courteous manner
- Motivated and willing
- Ability to learn quickly
- Leadership skills