Document Support Specialist
Perm - Hybrid - Glasgow City
FPSG are seeking a Document production and support Analyst to join a new Global Business Centre. This is a fantastic career forming opportunity to join the core back-office functions of a global organisation, offering excellent professional progression prospects.
The Document Analyst role supports several areas of the business including Business Development, Marketing, Case handlers, Support assistants, paralegals, and operations. The role is extremely fast paced, and you will create high level documentation working alongside other Specialists.
In the Document Analyst role your responsibilities will include:
- Produce a large amount of documentation and paperwork from briefs by editing and formatting using MS Office tools
- Creating New and modifying existing templates.
- Transcribe / Typing audio files swiftly and accurately.
- Create, manipulate and execute diagrams in Word/PowerPoint and Excel
- Work with colleagues to ensure deadlines are met and assist where needed along with being able to request assistance effectively, sharing knowledge and experience
- Provide quick and effective solutions to client's documentation queries and issues
- Coordinating Project initiatives
- Contributing to innovation and ideas of process improvement.
To be a successful Document Analyst you will have demonstrable skills and experience such as:
- Experience in producing complex business critical Documents and Templates.
- Experience of audio typing
- Proficiency managing sensitive and confidential information
- An advanced understanding of Microsoft Office (MS Word, MS PowerPoint, MS Excel, and MS Visio)
- Ideally attained or working towards Microsoft Office Specialist / MOS Certification
- Exposure to document repair and restyling tools ie DocXTools
- Exposure to Document Management tools ie FileSite / iManage.
- Exposure to Systems Management Tools such as Visual Files, Axxia, 3E, MatterSphere. Elite, Prolaw
- Excellent attention to detail and organisation skills
- A demonstrable focus on accuracy and quality
- Proven independent problem-solving skills
The City Centre office is highly accessible with circa 2 or 3 days a week Hybrid working from home. Flexible working patterns can be accommodated with opportunities for early and/or late starts to the working day.
Reward
This is a unique opportunity to join a new Global Business Service Centre at the beginning. The company are market leading internationally and recognised for their professionalism and expertise. The successful applicant will receive a salary linked to experience and practical knowledge with an ever-evolving benefits package including pension, private healthcare, EAP program, service benefits, flexible working and generous annual leave.
Key Skills terminology
Document Analyst, Document Production, Document Support, Document Management, Document Specialist, Audio Typing, Microsoft Office, MS Word, MS PowerPoint, MS Excel, MS Visio, Microsoft Office Specialist, MOS Certification, DocXTools, FileSite, iManage, ProLaw, Visual Files, Axxia, 3E, MatterSphere. Elite
We are Disability Confident and neurodiverse aware. If you have a disability, please tell us if there are any reasonable adjustments we can make to assist you in your application or with your recruitment process