Are you looking to start your office career within a professional, local business? This company is offering a fantastic trainee opportunity for someone to join their team either with or without prior legal experience! Full training will be provided, plus career progression opportunities!
JOB TITLE: Legal Support Administrator (trainee opportunity)
LOCATION: Newton Abbot
SALARY: £21,000 per annum, rising to £21,500 after probation period
BENEFITS: 25 days holiday plus Bank Holidays.
HOURS: 9:00am-5.00pm Monday - Friday (35 hours)
TYPE: Full Time /Permanent
THE COMPANY: A well respected and longstanding legal firm specialising in Criminal Law, who provide a friendly and welcoming environment for their employees, plus opportunities to develop.
THE ROLE: The Legal Support Administrator is an office support role where you will be assisting the Case Progression Officers with administration duties in the day-to-day progression of cases, working closely with them and their clients.
Your previous administration or customer service experience and good IT skills will come into play while you assist the CPO by answering calls and collating information to help the cases move forward to the next stage.
DUTIES & RESPONSIBILITIES:
- Answering telephone calls and passing information in a timely manner.
- Be the first point of contact for clients, dealing with both new enquiries and existing clients.
- Working closely with Case Progression Officers and other members in the team to progress cases and provide excellent customer service.
- Liaising with the Prosecution, Courts, Barrister Chambers and Chambers by both telephone and email.
- Recording notes of conversations and preparation on files.
- Taking mitigation and witness statements from clients.
- Manage and organise your workload efficiently and effectively.
- Establish and maintain an effective working relationship with colleagues, supervisors and clients.
YOUR SKILLS AND ATTRIBUTES:
- Good communication and customer service skills - both oral and written.
- Paying fine attention to detail.
- Competent IT skills including knowledge in Microsoft Office and Outlook.
- Have excellent organisation.
- Work well within a team as well as being able to use your own initiative and work independently.
- Be able to prioritise and manage workload.
- Have the ability and enthusiasm to learn.
Previous experience within the legal industry or a qualification is advantageous but not required - full training will be provided, making this an excellent opportunity to get into a formal profession in friendly surroundings!
If this sounds like you or you would like to find out more please either apply online, email your CV to or call to speak to Vicky and discuss the role.
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