Centre Administrator / Property Administrator / Office Administrator /Commercial Lettings Administrator
Join a purpose-driven, inclusive business that is a certified B Corporation, dedicated to making a positive impact on society and the environment. We are seeking a Centre Administrator to join our team. This office-based role (Monday to Friday) requires someone with experience in the property industry, ideally with some experience of commercial lease/lettings / co-working/flexible working or commercial office sales environment. Alternatively we will also be open to applicants who bring strong customer-facing and administration skills that focuses on a high end /luxury brand image.
Key Responsibilities:
- Act as the front line for service delivery, supporting the Site Director and Senior Management team.
- Manage serviced office accommodation and conference rooms, ensuring top standards of management, maintenance, and service.
- Promote high satisfaction among occupiers and clients, promptly responding to their service requirements.
- Assist the Site Director and deputise in their absence.
- Communicate courteously with occupiers and clients, acting as the first line site ambassador.
- Control contractors on site and manage the Permit to Work System.
- Run Helpdesk and organise PPM (Planned Preventative Maintenance) and reactive works.
- Handle PO/Invoicing for the site.
- Maintain high standards of building management and cleanliness.
- Participate in regular tenant meetings, ensuring all issues are promptly dealt with.
- Maintain the Site Health & Safety system, ensuring compliance with health and safety audits and legislation.
- Fulfill compliance and policy requirements in accordance with company standards.
Key Skills Needed:
- Excellent communication skills (in person, on the phone, and via email).
- Ability to build and develop relationships internally and externally.
- Strong organisational and planning skills with the ability to work under pressure.
- Good awareness of Health and Safety legislation; ideally IOSH qualified.
- Exceptional customer service skills.
- Ability to work on own initiative and show proactive problem-solving abilities.
- Experience in similar roles, preferably with knowledge of Riskwise and Gmail.
Values and Behaviours:
- Willing to go above and beyond for customers and to deliver excellent service.
- Self-management, showing initiative, being proactive, and meeting deadlines.
- Embracing change, including technology.
- Delivering effective communication.
- Achieving results and prioritising work.
- Providing innovative solutions and problem-solving.
- Committed to personal and professional development.
Work Environment:
- Office-based role, 5 days per week (Monday to Friday).
- Join a certified B Corporation that prioritises purpose, inclusivity, and high ethical standards.
Apply now to become a key part of our mission-driven team!