**Neighbourhood Response Officer
- Location: Bow with travel across Tower Hamlets and North London
- Job Type: Full-time, hybrid working arrangements
- Salary: £18.81 per hour
My client is seeking confident, customer-focused Neighbourhood Response Officers to join their team. This role is essential in ensuring that their estates are desirable places for residents to live. You will be working in a rewarding environment, supporting vulnerable customers and preventing anti-social behaviour.
**Day-to-day of the role:
- Ensure that estates are clean, safe, and welcoming for residents.
- Conduct fire risk assessments, estate inspections, and investigate breaches of tenancy.
- Develop and deliver neighbourhood plans and local offers.
- Work with local resident groups to develop community facilities, activities, and events.
- Collaborate with other teams, external agencies, and residents to identify and implement improvements.
- Travel regularly across North London to engage with residents and address their needs.
**Required Skills & Qualifications:
- Minimum of one year experience in a housing office or similar housing environment, with transferable skills.
- Ability to work collaboratively with teams, external agencies, and residents.
- Strong customer service focus, with the ability to support vulnerable individuals.
- Experience in managing anti-social behaviour is desirable.
- Good organisational skills and the ability to identify and implement estate improvements.
- A driving license is preferred due to the travel requirements of the role.
**Benefits:
- Competitive salary and job satisfaction.
- Opportunity to work in a supportive and rewarding environment.
- Engage with and make a real difference in the community.
- Travel across North London to meet a diverse range of residents.
To apply for the Neighbourhood Response Officer position please apply or contact Emma Munday on