Alexander Daniels are excited to be working with a FMCG business based in Birmingham. Our client is looking for a Senior Credit Controller to join an fast paced team. Reporting into the Credit Manager, you will be responsible for a high volume ledger. The ideal candidate will have at least 5 years previous credit control experience dealing with complex clients and be able to work on their own initiative.
Daily tasks will include:
- Confident, polite and assertive collection of debts via phone, email presented in line with company values.
- Proactively contact customers to secure payments to agreed terms to achieve maximum cash collection in line with targets.
- Complete monthly cash forecasting pre-calling customers, covering high value collectable invoices and escalating high risks/concerns to relevant account owners.
- Proficient at communicating with internal sales representatives.
- Comfortable reporting MI via Excel.
- Action and respond to emails in a timely manner ensuring customer account information is accurate and regularly updated to include digital contacts.
- Monitor over trading and take appropriate actions to mitigate risk to include review of order release requests within guidelines and make requests for payment to reduce exposure.
Requirements:
- At least 5- 7 years experience in similar role.
- Strong communication skills, good telephone manner.
- Ability to prioritise and plan workload.
- Customer focused to always deliver the best service offering.
- Commercial awareness and understanding of business requirements.
- A can-do positive approach to work with a willingness to learn.
- Proficient user of excel, v-lookup and pivot tables.
If you are looking for a new challenge in an fast paced business then please apply below!