FIND are a specialist staffing business, servicing the Skills, Learning & Apprenticeship markets across the UK. We're representing an Ofsted grade 2 apprenticeship provider who provide training across the UK in Hospitality, Catering, Adult Care, Childcare and Leadership & Management.
Role
: Hospitality Management IQA - Apprenticeships
Experience Required
: You MUST have experience working within the apprenticeship training space, with a background working in Quality. You will also need to have experience working in hospitality management.
Location
: Fully remote based
Salary
: £32,000-£35,000 (Flexible on experience)
We're actively a Hospitality Management Quality Assurer to support our Hospitality Vocational Trainers and oversee our Level 5 ODM/Management and level 7 qualifications.
About the Role
As a Quality Assurer, you'll monitor and evaluate assessment activities, ensuring compliance and identifying risks. Your keen eye for detail and organisational skills will shine as you conduct sampling interventions, evaluate evidence, and prepare comprehensive IQA reports. You'll also contribute to improving training programs by identifying themes and participating in Quality Development initiatives.
Your responsibilities will include:
- Conducting thorough sampling interventions throughout the learner journey to monitor assessment activities, ensuring compliance with standards.
- Evaluating assessment evidence meticulously for validity and reliability, preparing comprehensive IQA reports and sharing insights with stakeholders.
- Identifying sampling themes indicating risk or good practice, contributing to continuous improvement initiatives.
- Ensuring compliance with ESFA regulations through diligent sampling activities.
- Providing support to learners with catch-up plans and maintaining clear communication with Vocational Trainers.
- Promptly escalating areas of non-compliance and proficiently managing end point assessment referrals.
- Processing APA and RPL components accurately and contributing to Quality Development initiatives.
About you
To thrive in the Quality Assurer role, you should have previous experience in a Quality role within a vocational training organisation. Holding a Level 4 TAQA qualification or equivalent, as well as a Level 5 or higher management qualification. We're also looking for the following skills and experience:
- Hands-on experience in Hospitality Management, managing areas such as F&B, Housekeeping, Front Office, or Conference & Events.
- Exposure to HR scenarios in your hospitality background would be advantageous too.
- Excellent attention to detail and strong communication skills, both verbal and written, are essential.
Your Benefits and Growth
As an Ofsted-rated 'good' training provider, we're dedicated to nurturing your professional growth. We offer diverse courses and tailored development plans to enhance your skills. We understand the significance of supporting your career advancement and providing opportunities to explore relevant qualifications.
Our Hospitality Management Quality Assurer can expect a competitive base salary starting plus our benefits and commission package:
- Flexible working options
- Medical benefits including private healthcare cash plan
- A range of employee assistance and well-being programs, including GP access, discounts and more
- Annual company conference and Ski Trip as well as local team meetups and social hours
- 25 days of holiday as standard (plus bank and public holidays) with a buy and sell scheme for an additional 5 days
- Up to 9% company pension contributions
- Enhanced sick pay and life insurance
- Mileage reimbursement