Responsibilities:
- Be an active member of the CS Technical training working group, agreeing priorities for technical training and building a portfolio of classroom and self-paced technical training programs.
- Collaborate with the business function and working group stakeholders to evolve and expand the curriculum, ensuring content is standardized and relevant across the business.
- Learn the functionalities of the accounting applications with high proficiency to teach end users.
- Fully immerse and learn the end-user work flows to best facilitate practical on the job experiences for end users.
- Facilitate Bootcamps and Beyond Bootcamp training sessions to new and existing hires.
- Conduct seminars, workshops, and individual training sessions, both live and virtual.
- Facilitate training sessions on systems and proprietary accounting applications.
- Identify potential gaps in curriculum and work with training team members and business function stakeholders to resolve.
- Update and adjust lesson plans as needed based on both end user and manager feedback.
- Monitor, provide feedback, and write evaluations on end user progress through curriculum assignments and testing.
- Act as a liaison between the different business function stakeholders to capture change management and implement as needed.
- Perform analysis to measure the impact of the training curriculum.
Ideal Background:
- Good academic background
- Experience in using investran and yardi in a fund administration operations teams.
- Experience in delivering team training.