Residential Duty Manager
Salary: 35K - 37K
Location: Paddington Area
Working Hours: 8am - 8pm, 4 days on, 4 days off
Have you got concierge experience with a high level of client satisfaction and are ready to take the next step in your career? Look no further! We are seeking a flexible and experienced Duty Manager to join our team.
The residential building is vigorous and diverse located in the heart of London, offering high-grade living spaces across six key sites in the Paddington area. Our key priority is to go above and beyond for our clients and pride ourselves on delivering exceptional service to our residents.
Key Responsibilities
- Supervise and support concierge teams across six sites
- Work closely and alongside your support network to ensure the standards and professionalism are met.
- Assist with conducting regular team meetings and training to keep staff engaged, motivated and informed.
- Be able to build a great rapport not only with the residents but also your team
- Coordinate and oversee the smooth operation of concierge services across all sites
- Complete daily administrative duties
- Maintain and ensure all lobby areas and concierge desks are clean and tidy and conduct inspections to maintain safety and security standards are met
What We Are Looking For
- Experience managing multiple sites is highly desirable
- Excellent team building skills as well as communication and interpersonal skills
- Time management and organisational skills must be strong.
- High level customer service
- Ability to learn on the job and is keen for career development.
- Proficient in Microsoft Office Suite
- Ability to remain calm and professional in a high pressure environment
Desirable:
- Valid CCTV license
- IOSH Managing Safely Certificate
- Valid First Aid at Work Certificate
- Fire Warden
- A working knowledge of Locale
The candidate attributes detailed above are considered to be non essential although training will be provided on more technical aspects of the role.
Please apply or send your CV to
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.