The Insurance Advisor will provide excellent customer service, helping clients make informed decisions about insurance policies that best suit their needs. The role focuses on client interaction, policy administration, and maintaining high service standards.
Client Details
Our client is a reputable firm in the Business Services industry, known for its commitment to customer satisfaction. With a sizeable team and a focus on the insurance sector, they aim to deliver the highest quality service to their clients across the UK.
Description
Key responsibilities will consist of:
- Manage policy renewals and process any amendments to client policies.
- Handle client queries and complaints with professionalism and efficiency.
- Ensure all client interactions comply with industry regulations.
- Collaborate with team members to achieve department objectives.
- Negotiate insurance policies and terms with insurance providers
- Assist clients with claims processing and settlement
- Maintain accurate records of client interactions and transactions
- Stay updated on industry trends and changes in insurance regulations
- Conduct market research to identify potential clients and develop strategies to reach them
- Provide comprehensive advice on various insurance policies to clients.
- Stay updated on new products, services, and industry developments.
- Maintain accurate records of client interactions.
Profile
A successful Insurance Advisor should have:
- A strong understanding of various insurance products and services.
- Excellent customer service and communication skills.
- The ability to handle complaints and difficult situations in a professional manner.
- Proficiency in using customer relationship management software.
- Ability to analyze complex information and make informed decisions
- Knowledge of sales administration processes and techniques
- A keen eye for detail and the ability to manage multiple priorities.
Job Offer
- A competitive salary in the range of £21,200 - £23,000 per year.
- OTE incl. bonus of up to £25,750 per annum
- Monthly Bonus with competitive basic salary + commission per sale monthly
- Employee discount
- Subsidised travel for required training & commuting days
- Inhouse exclusive insurance policies
- Opportunity to work in a supportive and professional environment.
- Training and development opportunities to advance your career in the Business Services industry.
- An inclusive company culture that values every team member.