IT Support Technician Location: Close to Market Harborough
Salary: £17,778.85 pro rata (£25,000 FTE)
Hours: Monday-Friday, 37.5 hours per week, Term Time Only + 1 week
My client are an exceptional and high achieving education provider with sites around Leicestershire.
Role
Provide first and second line IT support to staff and pupils, ensuring smooth operation of all IT services and equipment.
Key Responsibilities:
- Deliver 1st and 2nd line support, ensuring issues are resolved within SLAs.
- Maintain IT security, manage accounts, and update software.
- Install, commission, and dispose of IT equipment.
- Collaborate with Uppingham IT team and manage on-site contractors.
Qualifications and Skills:
- Good GCSEs including Maths and English.
- Knowledge of managed iOS, Microsoft 365, MS Windows, Google Suite, and AV equipment.
- Strong customer service skills, proactive attitude, and attention to detail.
Benefits:
- Pension scheme with up to 10% employer contribution.
- Contribution to private health scheme
- Death in service cover.
- Free sports centre membership
- Free staff lunch at term time.
- Discounts on school fees and retail/restaurants.
- Cycle to work scheme
What you need to do now
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