Sales Support Administrator
Location: Barnsley, South Yorkshire
Company: Leading Manufacturing Company
Job Type: Full-time, Permanent
Salary: £24,000 - £28,000
Elevation Recruitment is partnering with a reputable manufacturing business in Barnsley, who are looking for a proactive Sales Support Administrator to join their dynamic team.
Key Responsibilities:
- Process customer orders accurately and efficiently.
- Verify order details, product availability, and pricing.
- Coordinate with the warehouse team for timely dispatch of orders.
- Schedule and track shipments to ensure timely delivery.
- Communicate with carriers and logistics partners to resolve issues.
- Respond to customer enquiries about order status, shipping information, and product availability.
- Handle customer complaints and returns professionally.
- Build and maintain positive customer relationships.
- Assist the sales team with preparing quotes, proposals, and presentations.
- Maintain and update customer records in the CRM system.
- Monitor sales metrics and prepare sales reports as needed.
- Assist in inventory control and management.
- Conduct regular stock checks and report discrepancies.
- Coordinate with the procurement team to ensure adequate stock levels.
Requirements for the role:
- Proven experience in a similar role, preferably in sales and logistics administration.
- Strong organisational and multitasking skills.
Please apply today to register your interest!