My client is a PR and Digital Agency currently looking for an Account Manager to come on board and join the team!
KEY RESPONSIBILITIES
- Manage multiple client accounts
- Develop positive working relationships with all client contacts
- Drive client retention, renewals, upsells and client satisfaction
- Working closely with clients to develop strategies across digital and communications
- Update internal project management software
- Leverage technical tools and data to manage campaigns and exceed expectations
- Clear and detailed upward and downward briefing to deliver tactical activities
- Get to know your client needs, work to anticipate them and identify new business opportunities within your portfolio
- Clearly communicate the progress of initiatives to internal and external stakeholders
- Prepare campaign insights reporting, including analysis and research
- Demonstrable experience of running comms/marketing campaigns across multiple client accounts
- Excellent writing skills and attention to detail
- Comprehensive knowledge and understanding of all services delivered.
YOUR SKILLS
- Proven experience as a Senior Account Executive, Account Manager, Marketing Manager or similar role
- Ideally agency experience or in-house managing multiple brands
- Capable of building strong relationships with our clients
- Excellent listening and presentation skills
- Sharp attention to detail
BENEFITS
THE IMPORTANT STUFF
- 25 days holiday a year plus bank holidays
- Pension contributions
- Regular social events
WELLBEING
- Two mental health days per year
- Annual mental health workshop
- Healthcare top up which includes up to:
- £180 for dental cover
- £180 for optical cover
- £500 for therapy treatments (physiotherapy, acupuncture, chiropractic, homeopathy, osteopathy)
- £75 for chiropody treatments
- And much more for you and your children too
YOUR DEVELOPMENT
- Training and development in your specialism
- Access to industry courses
- Scope to develop in the role and progress through the organisation