Are you an experienced a Career-Minded Technologist or Technical Assistant seeking your next opportunity?
Are you interested in working for a large organisation, being customer facing and the technical point of contact for many of the large UK Supermarkets?
Are you available immediately or is your contract coming to an end?
Reed Food and FMCG have been briefed to recruit for a well-regarded business, for a Technical Account Manager, on a 12 Month FTC, to cover a period of maternity.
Please find more details on the Job Responsibilities and key requirements below:
Technical Account Manager
£35,000 to £40,000 per annum
Location: Dungannon, Northern Ireland - Site based, Monday to Friday
Experience required:
- 2 years of experience working in a related customer facing or site based technical role in the food industry / food manufacturing
- Demonstrable knowledge of the food supply chain / quality assurance and UK retailer industry essential with preference given to candidates with previous experience in dealing with major UK supermarkets
- Experience with HACCP, Allergen Management systems and food labelling a definite advantage
- Excellent communication skills together with a can do attitude;
- Willingness to travel to customer meetings together with other sites and Retail stores throughout UK and Ireland;
- Strong interpersonal skills as the role will involve interfacing with major retailers and other internal and external customers;
Key Responsibilities:
- Act as a key technical contact between Customer Technical and internal departments, managing information relating to food safety, quality and legality together with customer brand standards, technical business plans and associated projects etc.
- Manage all relevant raw material, product specifications and Quality Attribute Sheets for related products;
- Working as part of a customer facing team with commercial and NPD contacts with a view to customer account development;
- Liaison between all relevant departments within the business to ensure that customer requirements are communicated and being adhered to;
- Liaise with NPD to assist with product presentations to customer / product development approval, production handovers and product launches;
- Handle customer queries in a timely manner, liaising with the various departments in order to discover the outcome
Key Relationships:
Internal:
- Site Technical Managers
- NPD Manager
- Retail Manager
External:
- Customers/Retailers
This is a unique role within an organisation full of great people, therefore if you are keen to know more about this opportunity, please do apply at your earliest convenience, to be considered for an immediate interview.