Competitive
London, England
Permanent, Variable

Contract Support - Facilities & Estate

Posted by Goodman Masson.

About LondonEnergy:

LondonEnergy Ltd (LEL) is a leading Energy from Waste company based in north London, contracted to the North London Waste Authority (NLWA) to provide waste management services to the seven north London Boroughs.

Job Description:

As the Contracts Manager for the Facilities and Estates function, you will oversee all aspects of contract management at LondonEnergy, ensuring all the F&E contracts meet their key performance indicators (KPIs) and deliver value to the organisation. Reporting directly to the Real Estates Manager, you will work closely with the F&E Supervisors and various departments to ensure smooth operation and compliance of facilities, including the integration of the new energy recovery facilities.

Key Responsibilities:

  • Oversee the lifecycle of contracts from initiation to renewal or termination, ensuring all contractual obligations are met.
  • Work with Procurement to develop, negotiate, and manage contracts with vendors, suppliers, and service providers.
  • Work with Procurement to ensure contracts are aligned with company policies, legal requirements, and industry standards.
  • Establish and maintain strong relationships with vendors and suppliers to ensure high-quality and cost-effective service delivery.
  • Monitor contract performance against developed and agreed KPI's, service levels and contractual terms.
  • Conduct regular reviews and assessments of vendor performance, addressing any issues or discrepancies promptly, recording minutes and actions plans and progressing them to completion.
  • D365 Utilisation: Utilise D365 for efficient PO generation, and incident reporting.
  • Manage the budgeting, forecasting, and financial planning for all contracted services.
  • Identify and implement cost-saving opportunities without compromising service quality.
  • Interface with other departments to capture requests and requirements.
  • Update servicing and maintenance schedules, ensure all servicing has been booked in and recorded on D365.
  • Ensuring services commissioned are safe, cost effective, good quality and lead to the desired outcomes.
  • Manage operational level supplier relationships to drive more value, investigate non-compliance and work with suppliers to improve contract provision through developing and monitoring SMARTER improvement plans.
  • Closing out and monitoring Rentokil recommendations.
  • Ensuring all waste transfer notes and works completion sheets are signed off.
  • Stay updated on industry trends and best practices in contract management and facilities operations.
  • Develop and implement key performance indicators (KPIs) to measure the effectiveness of contracted services.
  • Provide updates and present on contractor performance to LEL's leadership
  • Follow the LEL Contractor management framework

Requirements

  • Proven experience in contract management, particularly in facilities and estates.
  • Possess knowledge of legislation and guidance around procurement and contract compliance.
  • Strong negotiation and vendor management skills.
  • Excellent understanding of legal and regulatory requirements related to contracts.
  • Financial acumen and experience in budgeting and cost control.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Proficiency in contract management software and tools.

Benefits

  • The salary is competitive, £44,000.00 - £49,000.00 depending on experience
  • Salary exchange pension scheme with a minimum employer contribution of 5%
  • Bistro onsite at the EcoPark
  • Westfield Health Medical Cash Plan including eye tests and dental
  • Interest free season ticket loan over £500
  • Option to save directly from salary with North London Credit Union
  • Cycle to work scheme and Health Club concessions
  • You can request individual Costco membership and a complimentary card for a family member

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

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