£12.50/hr to £13/hr
Cherwell District, England
Permanent, Variable

Customer Service Assistant

Posted by PLANET RECRUITMENT SERVICES LTD.

Our Client;

We are proud to be working with a Cutting-edge security business who due to continued growth are looking to add a Customer service/ CCTV operator to their growing team.

Responsibilites;

  • Answering Alarms on various platforms and taking the necessary action
  • Answer all enquiries courteously and professionally
  • Operate all systems within the Monitoring station
  • Produce accurate reports as and when needed
  • Be an effective liaison between the client, end user and emergency services

About you;

  • Must be a Team player
  • Excellent verbal communication/telephone skills
  • High levels of customer service
  • Possesses computer competency
  • Demonstrates excellent observation skills
  • Demonstrates a flexible attitude to changing working hours and patterns
  • Be fluent in spoken and written English

Hours;

This role is working 4 on 4 off with 2 day shifts followed by 2 night shifts e.g. 6am - 6pm Mon - Tue, 6pm - 6am Wed - Thu,

Pay;

£12.50 an hour

Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information.

Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.