Accountable for ensuring new applications and ways of working are fit for purpose and properly Adopted and Embedded across the organisation. The role holder will liaise with internal customers and users, process owners, developers, data managers and other colleagues
Client Details
Our client is a well-established organisation within the Hospitlity/ Catering industry.
Description
- the overall success of assigned applications/products - education, promotion, deployment, adoption and embedment in countries
- inspiring and influencing colleagues and users of apps/products to increase their propensity to adopt the apps properly
- managing all stakeholders, including core (process owners, developers, data analysts, org change) and country teams (D&T, finance, procurement, and operations)
- collecting, analysing, and responding to end user feedback and evaluating ideas and opinions for improvements
- leading root cause analysis and solving problems which may arise
- influencing app/product strategy and vision inc definition of timelines and roadmaps
- demonstrating new ideas and features to stakeholders
Profile
- Understanding importance of assigned apps in realising overall benefits
- Understanding of technology and business change/transformation
- Root Cause Analysis and process & data mapping skills
- Expert in using latest tech inc MS Office
- Awareness of S/4 HANA and app delivery methods
- Sales/Account Management skills
- Passion for tech and how it can improve the lives of our colleagues
- Strong communication skills, experienced at stakeholder management
- Pro-active follow-up
- Ability to prioritise and take decisions
- Previous experience as Account Manager/Product Manager
- Experience of transformation projects
- Cross functional work
- Ability to set and maintain high compliance and standards
- Ability to manage delivery of 3rd parties
Job Offer
- A competitive salary range from £65,000 to £90,000 per annum.
- Comprehensive benefits package (details to be confirmed).
- Opportunity to work in a team-oriented, collaborative environment.
- A role based in a vibrant location with excellent transport links.