### Job Specification: Commercial Estate Manager
- *Location:** Various Regions (Wiltshire, Somerset, London, Dorset, Devon & Cornwall)
- *Reports To:** Head of Commercial Estate
- *Direct Reports:** 3-4 (Estate Coordinators, Estate Technician)
- *Purpose:**
Manage and deliver a customer-oriented, safe, and efficient commercial estate and facilities management service across a portfolio of workplaces. Ensure compliance with health and safety regulations, manage hard and soft services, and provide a positive workspace experience for colleagues and visitors.
- *Key Responsibilities:**
- **Team Leadership:** Lead and develop a small team, ensuring professional standards, mentoring, and team growth.
- **Workspaces Strategy:** Support and deliver the workspace roadmap, managing acquisitions, disposals, and refurbishments to provide safe, inclusive, and agile work environments.
- **Estate Management:** Own relationships with landlords and tenants, manage rent reviews, and ensure compliance with lease agreements.
- **Facilities Management:** Oversee compliance in safety areas (fire, gas, electrical, etc.), and manage planned and reactive maintenance across sites.
- **Contract Management:** Critically review, negotiate, and manage contracts to ensure high-quality service and value for money.
- **Budget Management:** Monitor and manage budgets for allocated portfolios, ensuring effective use of financial resources.
- **System Management:** Oversee systems supporting workspace and facilities management (e.g., lease anniversaries, utilization stats).
- **Health & Safety:** Ensure all workplaces comply with legislative standards and maintain safety-first cultures.
- **Sustainability & ESG:** Promote environmental awareness and sustainability in line with organizational policies, including auditing ISO14001 standards.
- *Experience & Qualifications:**
- **Essential:** Proven experience in Estate and Facilities Management, budget management, contract negotiation, and project management. Strong knowledge of health and safety regulations.
- **Qualifications:** IWFM Level 4, Nebosh General Certificate, RICS CRE & FM certification.
- **Desirable:** PRINCE2 qualification, member-level IWFM accreditation, Nebosh Environmental Certificate.
- *Competencies:**
- Strong leadership and people management skills.
- Contract management and negotiation expertise.
- Budget and financial management.
- Experience in health and safety compliance, inspections, and risk assessments.
- Ability to manage multiple tasks and projects, ensuring timely completion within budget.
This role requires a proactive approach, promoting health, safety, equality, and continual improvement within the estate management function.