Internal Sales Executive
Salary £30k - £33k (dependent on experience) + 10% bonus
Based in Wokingham, office based 3 days a week
Are you enthusiastic about technology with a passion for providing solutions? Do you have previous sales experience and are you looking for your next role? This could be the opportunity for you!
We're looking for someone driven, with previous B2B sales experience (or inside sales or account management) who is technically minded, for an exciting new role in this growing organisation. In this role you'll be supporting external sales teams to produce quotes, manage customer relationships, and identify opportunities in both existing and potential customers to maximise opportunities.
Responsibilities include:
- Working with the External Sales team, to convert quotations to orders and keep relevant teams and systems updated
- Accurate processing of customer orders, ensuring that all orders comply with current legislation and Company guidelines
- Regularly update customers with most recent lead time and highlight where customers should be placing new orders/additional business.
- Dealing with customer enquiries on existing and shipped orders
- Managing post-sale issues, e.g. queries, complaints, RMAs and repairs
- Work with External Sales team to proactively manage customer orders and contracts to ensure prices and lead-times are reviewed and renewed in a timely fashion
- Work with External Sales team to establish and meet/exceed customers KPI's.
- Work with management to look for ways of working improvements that add value for the customer
Candidate specification
- Previous experience in B2B sales, internal sales or account management is essential
- Strong IT skills including MS Excel to an intermediate/advanced level
- Ability to build, nurture and manager customer relationships
- Excellent negotiation skills along with commercial awareness
- Good communication both written and verbal
- High level of attention to detail, working accurately and in an organised manner