£25K/yr
England, United Kingdom
Permanent, Variable

GP Receptionist/Administrator

Posted by Jobwise Ltd.

Are you looking for a new role? Have you ever considered working within a GP Surgery. We are looking for a GP Receptionist/Administrator. This is a great opportunity for someone who is looking for a new challenge, working for a busy practice. Working 37.5 hours per week, you will need to be able to accommodate 1 early start at 8am and do 1 late finish - 6.30pm per week. Also flexible to cover on a rota 1 late night on a Tuesday which is currently every 8th week. Paying a competitive salary of GBP24,799.

What will you be doing as a GP Receptionist/ Administrator?

This surgery is extremely busy, so we are looking for candidates who can hit the ground running. The surgery can take between 900-1000 calls per day, we have over 13,000 patients. The role will be working within a team of 8. The team work to a rota of being on the phone and having time planned in to do the administrative duties.

A typical day will consist of the following:

  • Answering the phones, dealing with patient queries and complaints
  • Face to face customer service, booking in patients for appointments
  • Dealing with emergency requests and signposting to the correct person
  • Updating the in-house systems for requesting of prescriptions
  • Opening and stamping of mail
  • Actioning correspondence from other NHS partners with regards to referrals and out of hours information
  • Attending meetings and taking down action points
  • Processing blood forms and updating the system

We are open to consider candidates from other busy roles, where your primary duties have been customer service and administration.

We are looking for candidates who are IT savvy and able to pick things up quickly

We are also interested to hear from candidates who have experience using a clinical based system or experience on EMIS.

We would LOVE to hear from you if you have the following skills and experience:

  • You will have worked in a busy telephone-based role updating IT systems
  • You will have strong organisational skills and ability to switch between tasks
  • You may have similar or previous experience in a NHS/ GP Practice
  • You can meet the requirements on the hours
  • You are willing to learn and pick up new skills

What will you get in return for your work?

  • On site working
  • Lovely modern friendly offices
  • Competitive salary of GBP24,799
  • 37.5 hours per week, working across Monday - Friday 8am - 6pm (5 6-hour shifts) which includes paid breaks
  • 6 weeks holiday, plus bank holidays
  • 6 weeks sick pay after probationary period
  • Staff appreciation day
  • NHS 6.5% Pension
  • Free uniform
  • Employee of the month

Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.

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