Pear Recruitment - Property Manager - Pimlico
Salary - £30,000 - £35,000,
Established in 2002 our client is an Award-winning estate agency offering an honest approach to real estate in Central London. The brand values are about being driven, trusted, and passionate London property professionals whom people turn to for expert advice and, ultimately, to let their property. As members of the Ethical Agent Network, they aim to always be professional, respectful, and positive because it's all about the clients and helping them navigate an often complicated and constantly changing market.
recently creating a brand-new lettings and property management department, a team where every member is valued, rewarded and given the opportunity to excel, where the traditional barriers between front and back office are eroded so they succeed and celebrate together.
Now looking to recruit a Property Manager. This is a dual role where the Property Manager is responsible for the progression of tenancies and, where applicable, the onward management of the property, ensuring a streamlined, single point of contact experience for the landlords and tenants. They are looking for a candidate that can grow with the business, someone that is looking to progress and who will hopefully develop into a leader within the organisation.
*Recommend a friend* - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information.
What you'll be doing - your accountabilities
- Act as the single point of contact for landlords and tenants during the tenancy, providing excellent customer service and communication at all times.
- Arrange and deal with maintenance issues as they arise, ensuring that all maintenance issues are reported via Fixflo and resolved in line with the SLA's in place.
- Organise renewal of gas safety and electrical safety certificates, EPC's, and ensure that smoke and carbon monoxide alarm requirements are met.
- Check all maintenance invoices, upload to RPS and approve within 48hrs of receipt.
- Undertake mid-term property inspections in line with our terms of business, reporting to the Landlord and resolving any issues that arise from the visit.
- Ensure both landlord and tenant comply with statutory and contractual obligations throughout the tenancy.
- Review tenant notices and prepare and serve landlord notices when required.
- Arrange end-of-tenancy check-out inspection and complete related processes.
- Review check-out reports and prepare deposit dilapidation schedules, seek agreement on deductions from both parties.
- Where necessary, submit deposit disputes to TDS for arbitration.
- Welcome visitors into the office alongside other staff members and assist them with their enquiries.
- Proactively maintain your knowledge of lettings legislation.
- Ensure the necessary processes and procedures are in place to support compliance.
- Ensure data entry is accurate and any missing data is obtained and updated
Skills required for the job
- A smart appearance and professional approach are essential
- Excellent communication skills
- Customer-focused with a commitment to always maintaining excellent service standards
- Team Player
- Must possess a composed manner to be able to work under pressure and problem-solving
- Organised and systematic - the ability to prioritise workloads
- An understanding of confidentiality issues and the use of discretion
- Accuracy and attention to detail
- Specified processes and routines, work in a fast-paced environment
- Good working knowledge of IT systems and be competent user of Reapit software
Perks & Benefits
- Performance-related incentives & bonuses
- Funded Guild of Letting & Management training
- Increasing holiday entitlement
- Pension Scheme
- Company mobile
Experience you would be expected to have
- Minimum 2-3 years' experience in a similar role
- Experience of Reapit Property Management software
If you are interested in this Property Manager role and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion.
Due to the number of responses we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment.
Confidentiality - All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client.