I am recruiting for a Help Desk Co-ordinator in Southend, Essex - you will need your own transport due to location
This is a Monday to Friday role and offers the opportunity to train the right candidate to be a Facilities Coordinator and scheduler
The role offers the opportunity to join a wonderful company and be part of a friendly team. The company is growing and expanding and offers potential to the right person.
The successful applicant will be responsible for responding to the day-to-day maintenance requirements of customers. Ideally you will have had proven experience within a help desk or telephone based role
You will be a strong relationship builder, be computer literate, organised, able to meet deadlines and have a professional telephone manner.
Duties will include:
Account managing your client
Coordinating Engineers dairies
Scheduling planned and reactive maintenance
Liaising with a sub-contractor network
Answering telephone enquiries
Inputting calls on to a data base system
Updating clients
Producing purchase orders
Checking progress of jobs
Previous experience of dealing with customers or clients over the telephone is required for this role. You will need to have your own transport due to location
If you are looking for a telephone based role which also includes administrative duties and will offer training to schedule and coordinate this could be ideal for you.
Salary £24,687 plus joining bonus of £1000 for passing probation and a yearly review !!!