I have an amazing opportunity to work within a council as a Housing Assistant! you must be a strong Administrator and keen to work for a council.
Are you looking for your next temporary role?
- Hours: Monday to Friday - 08:30 - 17:00
- TEMPORARY FOR 6 MONTHS
- Location: near to Harlow
- Salary: £14.00 per hour
- Parking: Have to pay for parking per month (discounted rate)
The post holder will be responsible for assisting in the day to day management and processing of individual Home seeker applications, internal transfer cases and internal mutual exchanges from the date of registration through to the offer of accommodation.
Receive enquiries either directly or via HCRM and assist in providing advice on Home seeker applications, internal transfer and mutual exchange applications.
Undertake telephone, electronic and face to face enquiries on behalf of the Homefinder and Options and Advice Officers to enable them to assess and process applications.
Monitor and update as required complaints and enquiries via the HCRM system.
Receive, log and assist in the receipt, recording and processing of medical assessment forms (Homeseeker and transfer applications), Update Orchard applications as appropriate and advise applicant of the outcome of the assessment.
Respond to enquiries from other Service Teams and external partners and agencies.
Assist in checking applicant details as necessary and update as required also update any subsequent circumstance changes.
Assist in the collection and maintenance of monthly performance data.
Assist colleagues in carrying out home visits as required.
Assist applicants with the completion of application forms as required.
If you are interested in this position please apply now!