Credit Control Clerk
Permanent
£24-28,000pa
Hybrid
Burton-on-Trent
Permanent Opportunity in Credit Control!
I have a brand new full-time, hybrid permanent Credit Control opportunity offering to join a large, successful business, based in Burton-on-Trent. In this role you would join the existing team of Credit Control Clerks, in a wider Finance Team. The role is hybrid and so expect a minimum of 2 days a week working from available to you.
About the Role:
Reporting to the Credit Manager, as a Credit Control Clerk you will be responsible for managing your own set of the company's customer accounts ensuring timely collection of outstanding debt, while also supporting your fellow colleagues in the Credit Team and wider Finance Team. The role is fast paced and varied, and you will be working towards targets set between you and your manager. The department boasts a friendly team atmosphere and excellent staff retention. The Credit and wider Finance Team combine individuals with a wealth of experience who have been with this company for many years.
Key Responsibilities:
- Responsible for your own set of customer accounts.
- Maintain regular communication with customers to build positive relationships and ensure payment commitments are met.
- Opening and closing customer accounts.
- Credit Checking accounts and agreeing payment terms.
- Dealing with customer invoice and payment queries.
- Proactively chasing debts by phone/email of varying values.
- Issuing late payment letters.
- Initiating any legal action required to the Credit Control Manager.
- Weekly/Monthly Aged Debtor reviews.
- Cash posting and allocation of receipts from customers
- Unallocated cash review.
- Amending customer credit limits when required.
- Stay informed about relevant legislation, regulations, and industry best practices related to credit control and debt collection.
- General office admin duties.
- Providing support to the wider finance team as needed.
Ideally you will have:
- Previous experience of credit control and account receivable processes.
- Previous experience of completing volume workloads and meeting targets.
- A proactive and results-driven approach to credit control.
- A track record of clearing outstanding debts.
- Strong attention to detail and accuracy.
- Excellent communication and relationship building skills both with internal and external customers.
- A fair, friendly and team player attitude towards work.
- A passion for customers and delivering outstanding customer service.
- The ability to work well independently and self-directed, as well as part of a team.
- Excellent numeracy skills.
- Confident with basic Microsoft Excel tasks.
- A Chartered Institute of Credit Management qualification (CICM) would be an advantage
What's on offer:
- A competitive salary depending on experience £24-28,000pa.
- Hybrid working.
- 25 days holiday plus Bank Holidays.
- On-site parking.
Please apply if this sounds like something you are interested in.
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