Sales Manager
OA are seeking an Office Sales Manager to join our clients highly successful team.
The Office Sales Manager plays a crucial role in overseeing the sales operations within the company, ensuring the smooth functioning of the sales team, and supporting the overall sales strategy. You will be responsible for managing the administrative and operational aspects of the sales office. This includes co-ordinating sales activities, maintaining sales records, and ensuring effective communication between the sales team and other departments.
Location: Edmonton
Hours: Monday to Friday. 9am – 5:30 office based.
Salary: £35,000
Sales Manager - Benefits:
- On-site parking.
- Company pension scheme.
- Company NHS Healthcare Top Up Scheme.
Sales Manager - Key Responsibilities:
- Telesales Operations Management
Supervise and manage the daily operations of the telesales office.
Ensure efficient processing of sales orders and timely delivery of products.
Maintain accurate sales records and prepare regular telesales reports for management.
- Team Leadership
Lead, train, and motivate the telesales support to achieve departmental goals.
Conduct performance evaluations and provide feedback to team members.
- Customer Relationship Management:
Handle customer inquiries and complaints in a professional manner.
Maintain positive relationships with key clients.
- Process Improvement
Identify and implement process improvements to enhance telesales operations efficiency.
Develop and maintain standard operating procedures for the telesales office.
- Data Management
Manage the CRM system to ensure accurate and up-to-date customer and telesales data.
Generate and analyse telesales reports to identify trends and areas for improvement.
- Communication and Coordination
Facilitate effective communication between the telesales team and other departments.
Organise and schedule telesales meetings, training sessions, and other events.
- Compliance and Reporting
Ensure compliance with company policies and industry regulations.
Prepare and submit required reports to management.
Sales Manager - Skills and Experience
- Minimum of 3-5 years of experience in sales operations or telesales support roles.
- Proven experience in a supervisory or managerial position is essential.
- Strong leadership and team management skills.
- Excellent organisational and multi-tasking abilities.
- Proficiency in CRM software and Microsoft 365.
- Strong analytical skills and attention to detail.
- Excellent verbal and written communication skills.
- Ability to handle high-pressure situations and meet deadlines.
- Proactive and results oriented.
- High level of integrity and professionalism.
- Strong problem-solving skills.
- Customer-focused mindset.
If you are interested in this position, please apply online with your CV.
BARNPERM
Thank you for your interest in this vacancy, which is being advertised by Osborne Appointments, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.
Osborne Appointments is an award-winning recruitment agency specialising in the supply of temporary, contract and permanent placements. In order to keep up to date with all our recruitment activity, please like us on Facebook, follow us on Instagram and sign up for free email job alerts on our website.