Head of Logistics & Operations | E-commerce Online Retailer | Crewe | £60k - £70k
Zachary Daniels are excited to be partnering with a high growth retail d2c e-commerce brand who are currently going through a huge transformation since acquiring a manufacturing facility. We are seeking a Head of Logistics & Operations to lead the fulfilment operations, on demand production teams, customer services and overseeing the European 3PL operation.
The ideal candidate must have e-commerce experience, ideally within a retail or manufacturing environment. Applicants must be hands on and be able to operate in an entrepreneurial environment. Exposure to working internationally is desirable as they look at options to relocate their existing EU operation.
Please note that this role is initially on site 5 days per week.
The role as Head of Logistics & Operations:
- Leading our Operations team, creating a customer centric working culture that continually strives for improvement
- Working with the leadership team to develop the business strategy, using your in-depth operational knowledge to advise on how we can achieve our goals
- Overseeing the fulfilment operation (including receipt of goods, kitting, pick and pack) as well as the on-demand production team
- Planning and implementing scalable process and system improvements to improve efficiency and quality
- Improving communication channels
- Managing the operational P+L, achieving maximum productivity and making sure costs are kept in check
- Collaborating with key stake holders in the business, such as suppliers, clients and carriers, to fully understand operational requirements
- Feeding back and presenting to the business on performance and future initiatives
The ideal candidate will have:
- Highly experienced in an e-commerce business
- An expert in e-commerce order fulfilment and ideally previous experience with on-demand production
- Ideally experience working with international fulfilment centre
- A strong leader with infectious enthusiasm who inspires and motivates
- Hands on management style
- An efficient operator with a strong grasp of technology
Head of Logistics and Operations package:
- The salary offered is up to £70k
BBBH30840