Alarms Policy Officer
Contact, Crime & Resolution Department
Management Support Team
Bridle Road
Grade B £23,121 - £24,462
Permanent
Are you looking for an exciting new challenge that will allow you to demonstrate your skills and share your experience within a fast-paced and dynamic working environment?
At Merseyside Police we understand that searching for your first job, your next job, or that big promotion is a huge milestone.
Merseyside Police is a dynamic, challenging, rewarding place to work we take pride in everything we do.
We are one of the best-performing urban Force as graded by HMICFRS to date, our strategy is simply to put the communities of Merseyside first.
We have a strong focus on continuous improvement in the areas that we are passionate about: ending Violence Against Women & Girls; tackling Serious Organised Crime & County Lines; strengthening our approach to Diversity & Inclusion; building trust & confidence through Community Engagement.
We are a friendly employer with a passion for investing in our people and creating conditions for you to thrive and be your best self.
Job Purpose:
To provide a comprehensive administration service for the ACPO Intruder Alarms Policy.
Knowledge and Experience:
A working knowledge of the ACPO Intruder Alarms Policy and all of its requirements.
Also knowledge of working procedures of alarm companies and working in switchboard environment.
Good listening skills and an ability to explain policies and decisions clearly whilst remaining calm and trying to placate customers.
Excellent administration, organisation and time management skills, particularly in relation to the management of workload.
Working knowledge of I.T systems, Microsoft Outlook and Microsoft Excel, plus good keyboard skills.
Proven ability to communicate both verbally and in writing to be able to present information with clarity.
Please use the below JDQ and Leadership Framework when completing your 1000-word evidence and attach a current CV and all relevant qualifications.
Please click here for JDQ
Please click here for Leadership Framework
Benefits:
Merseyside Police operates a smarter working policy, and our management teams will be happy to talk to you about how we could meet both your flexible working needs and the needs of the role you are applying for
Flexi time policy
Free onsite parking
On site Gym
Local Government Pension
On site bistro
Staff networks
Wellbeing programme
Our commitment to Diversity, Equality and Inclusion:
Building a workforce that represents our communities is important to us. We aim to attract & keep people with the best skills & highest potential. We want to attract a diverse range of individuals into our force who might not have considered a career with us before.
We particularly welcome applications from women and black & ethnic minority candidates.
To help us achieve a workforce that represents our communities, we have a dedicated team working to encourage people from diverse communities to build their career with us. They provide support & guidance throughout the application process to candidates from under-represented groups.