The starting salary for this role is £32,512 per annum, based on working 36 hours per week.
Flexible working is supported where possible, plus the opportunity to work remotely. This will involve home working as well as occasionally working from offices and sites across the County.
Rewards and Benefits
- 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service
- Option to buy up to 10 days of additional annual leave
- An extensive Employee Assistance Programme (EAP) to support health and wellbeing
- Up to 5 days of carer's leave per year
- Paternity, adoption and dependents leave
- A generous local government salary related pension
- Lifestyle discounts including gym, travel, shopping and many more
- 2 paid volunteering days plus 1 team volunteering day per year
- Learning and development hub where you can access a wealth of resources
About the Team
The Highways and Transport service is responsible for ensuring the effective management, maintenance and improvement of all highway and transport assets. The highway is the most valuable asset managed by Surrey County Council with a replacement value of approximately £7.5bn and is critical to the economic growth of the County. It is regarded by councillors and residents as one of the most important services provided by the Council.
Based within the Works Communication Team, this is an important customer facing role supporting the provision of excellent customer service and communications.
About the Role
As a Works Communication Officer, you will be communicating with all our customers in advance of works, during and after, using the most appropriate mediums. This requires you to liaise, work collaboratively and maintain effective relationships with colleagues, councillors, customers, partner organisations, agencies and/or contractors.
We are looking for people who are enthusiastic, proactive and motivated team players who can provide excellent customer service.
To be considered for interview please upload your CV and a personal statement which will clearly evidence the following:
- Excellent communication skills and tenacity in gaining information from others and ability to effectively communicate this knowledge in a timely manner
- Good IT skills and experience of using a range of communication tools, including websites and social media
- Ability to prioritise and plan own workload in the context of conflicting priorities to meet tight deadlines and work on own initiative
- That you are customer-focused and confident in dealing with a wide selection of customers
- That you are a positive, self-motivated person with a can do attitude and a desire to learn and continuously improve
- Ability to work independently and as part of a team
Contact Us
Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment.
For an informal discussion please contact Amy Geoghegan on .
The job advert closes at 23:59 on 27/05/2024 with interviews to follow on Monday 10 and Tuesday 11 June.
We look forward to receiving your application, please click on the apply online button below to submit.
Our Commitment
Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where:
- The candidate has evidenced the minimum criteria for the role through their application
- The candidate has chosen to share that they have a disability on the application form
Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role.
We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.