We are seeking an Energy Account Manager to join a team of experienced professionals in the energy industry. This role offers a fantastic career opportunity for an ambitious, flexible, and passionate individual, with personal development and progression aligned to the continued growth and success of the business. You will play a crucial role in building and nurturing long-term relationships with strategic partners, overseeing complex tender processes, making strategic pricing decisions, and driving financial growth.
Day to Day of the role:
- Manage and renew key accounts with significant energy consumption, encompassing both electricity and gas customers.
- Coordinate complex tenders from enquiry to deal acceptance, ensuring bids are handled efficiently and professionally.
- Determine pricing and deal structures to optimise propositions and drive growth, in collaboration with the Trading Desk team.
- Monitor account performance, identify opportunities for growth, upselling, and develop new products.
- Achieve targeted financial growth through retention and upsell/cross-sell, contributing significantly to the company's revenue and market share.
- Manage internal stakeholders to ensure high levels of customer experience and satisfaction.
- Drive innovation in customer offerings, stay updated on market trends, and act as an industry expert.
- Prepare and present regular reports on account performance and growth to senior management.
- Lead on the delivery of strategies, including client liaison, stakeholder analysis, and reporting.
- Create and maintain Key Account Plans for all key accounts.
- Build and maintain long-term relationships with customers and/or Third Party Intermediaries (TPIs).
Required skills:
- Extensive experience in UK energy markets.
- Strong interpersonal skills, confident, credible, persuasive, and a collaborative team player.
- Results-oriented, ambitious, with high attention to detail.
- Ability to meet multiple and competing deadlines.
- Fast learner, open to acquiring new skills.
- Excellent written and verbal English communication and analytical skills.
- Adaptable, innovative, and customer-centric, with a passion for excellent customer service.
- Full Driving License is required.
- Proven experience in key account management and commercial negotiations.
Benefits:
- Annual bonus on top of a competitive salary
- Hours - flexible working hours with core hours between 10am and 3pm (35 hour working week), Monday - Friday - 3 days in the office, 2 days at home
- Based in beautiful offices in West London
- 25 days annual leave plus Bank holidays.
- Life and medical insurance, and eyecare scheme.
- Employee Assistance Program.
- Cycle to work scheme.
- Recruit and Reward scheme.
- Access to perk-box benefits package.