About the role
This role is primarily responsible for all technical activities associated to the Bidfood technical relationship for a large multinational chain of hotels and restaurants.
An integral member of the technical support team providing technical account management and direction to the client and internal account management team from concept of mobilisation through to stabilising appropriate reporting, systems, processes and procedures to ensure the clients requirements are met and exceeded.
As a member of the wider technical services team you will be required to provide support and advice to maintain the Food Safety, Legality, Quality – (Due Diligence) of the Bidfood product portfolio through interdepartmental, external supplier, trade body and customer liaison.
This role will also be responsible for the line management of the Customer Technologist and Customer Technical Assistant, all being primarily focussed on the specific client as needed, but able to support and develop other customer technical areas.
The role will involve aspects of travel within the UK and EU, so a full valid driving license is required.
About the Company
Our journey began back in 1929. Since then, we've continued to build a strong and resilient business with a great future. It's why we believe we're the best foodservice provider in the country.
A journey that gives back
We want your career with us to be as rewarding as possible. So, you'll get lots in return for your hard work. That includes benefits that can support your wellbeing and financial security, and give you peace of mind.
The essentials
- 33 days holiday (including bank holidays).
- A pension - contribute 4% and we'll match you (after year 1, we'll match your contributions up to 6%).
- Life cover that you can increase.
- Access to confidential support and counselling, when you need it.
- A health plan that gives you money back on everyday medical costs for all the family, as well as access to a digital GP.
The extras
- Exclusive range of high street discounts including cinema, tech, travel, fashion, food and drink.
- Get paid as you earn - access to up to 20% of your pay before payday.
We want everyone to join our journey
We're on a journey towards creating the best possible workplace. We've got some way to go, but we're building a diverse and caring workforce. One that's filled with forward-thinking people who each bring unique talents and skills. So whatever your life experience, we want you to join us - and you really can come as you are!
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