Receptionist/Administrator
- Job Type: Full-time Monday - Friday 9:00 - 17:00
- Location: Leeds LS1
We are seeking a well-presented Receptionist/Administrator to join an established client in Leeds city centre. The ideal candidate will have a professional telephone voice, exceptional organisational skills, and the confidence to interact with corporate clients. This role requires flexibility to accommodate occasional early starts or late finishes due to events.
Day to Day of the role:
- Supervise the reception area to ensure it is presentable and welcoming at all times.
- Greet and receive visitors, serving at meetings, and organising client car parking reservations.
- Handle the collection and distribution of incoming and outgoing post, including efficient packing, despatch, and dealing with couriers.
- Answer and manage incoming calls promptly and in accordance with our procedures.
- Maintain fire regulations for visitors and staff entering and exiting the building.
- Organise catering requirements and manage the main calendar for meetings.
- Process payments, book hotels, travel, and taxis for clients as required.
- Provide administrative support to individuals, customers, and the company.
- Process contracts, requests for payments, and invoices using Microsoft Word and Xero.
- Perform quality control on all typed documents and maintain data on the master contacts database.
- Manage virtual office post, record annual holiday entitlement and sick leave, and manage office equipment.
- Liaise with event staff, book staff for events, and ensure all event staff complete relevant paperwork.
Required Skills & Qualifications:
- General office experience with the ability to multitask and work under pressure.
- Efficient, organised, and competent in all aspects of Microsoft Office.
- Experience in managing staff and a self-starter with a service ethic.
- Warm and friendly telephone manner with excellent face-to-face interaction skills.
- Good sense of humour and the ability to relate to people.
- Previous experience in a hotel reception, small office/company administration, or as a PA is desirable.
- Proactive in identifying problems or opportunities without needing guidance.
Benefits:
- Competitive salary.
- Opportunity to work in a supportive and dynamic environment.
- Professional development and growth opportunities.