Orders Administrator
£27,000
12 month FTC
Fantastic benefits including 28 days hols plus 8 days bank hols
Quality Personnel is looking for an exceptional orders administrator to join our well established client. This person will have excellent attention to detail as they will need to be processing high volumes of orders. Excel skills are required, including V Lookups so a solid understanding and experience of excel would be beneficial.
- Ensuring all customer / intercompany reagent orders are processed in an efficient and timely manner.
- Dealing with any enquires relating to orders raised by our warehouse team. Adhere to agreed KPI's, service level agreements and quality standards to maximise customer satisfaction.
- Monthly gather data and present to senior management on the status of standing order renewals with our customer base, changes to customer standing orders and any ad-hoc orders which sit outside of the standing order.
- To include stages of completion taking in all administration elements.
- Create and maintain customer standing orders in SAP through the transaction called schedule agreements.
- Scheduling of all standing order types dependant on the business area, changing standing order requirements based on customer emails and ensure schedules are up to date.
- Complete all administration relating to standing order renewals and creation for existing customers.
- Chasing for standing order renewals throughout the month and creating standing order schedules in excel and other software systems. Develop a robust system / process which aligns customer expectations as well as the company expectations maximising in efficiency.
- Comply with ISO-14001/ISO-9001/ISO27001 standards and requirements.
Quality Personnel acting as an Employment Agency & Business (rated as one of the top 3 Agencies in Milton Keynes for the 4th year running!).
Please note due to volume of applications you will only be contacted if we are progressing your application.