Location
On site at our Support Centre in Coleshill.
Why The Works?
We don't just sell products. We inspire reading, learning, creativity and play.
You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects someone with a late family member's memory.
You never know who someone will become. So with your passion, and our products, you will help ignite the spark in helping people unleash their creativity, find new passions, hobbies, or rekindle fond memories.
The unseen possibilities are limitless, and it all starts with you.
Become a Distribution Team Leader
We're looking for a Shift Team Leader to work with our Distribution Centre. You'll be the one accountable for running day to day operations on the floor, supporting your functions with their learning and development needs.
Your Mission
- Stock control, ensure that stock pots are within SLA and investigation completed for anything aged
- Roll call, Planning and capability.
- Deliver Shift Briefs updating colleagues on Health and Safety, Volumes, Site updates, deployments.
- Attendance management, Conduct RTW's, Payroll updates.
- Ensure pre shift checks are completed, accident reporting, near misses, site is clear of any hazards.
- HR, investigations, right to work checks, performance management, daily site audits.
- Hourly site updates, ensure short interval control is sent out and on track for daily outputs.
- Training and development, site training documents are reviewed, and colleagues are signed off on completed tasks.
- Document compliance, Supplier, and delivery manifests.
- Asset management, equipment is logged and maintained, any damages logged and reported.
- Carrying out accuracy audits.
Skills/Behaviours That Will Set You Apart
- Leadership, able to set a positive example and bring our values to life.
- Experience in delivering training to ensure all colleagues are trained and signed off on processes required.
- Health and Safety driven, to be able to create and maintain a safe culture ensuring site standards remain high.
- Clear and effective communication skills to convey information, instructions, and feedback to retail employees at all levels, ensuring understanding and engagement.
- Ability to adapt quickly within a fast-paced distribution operation.
- Collaborative to be able to work alongside various stakeholders in the retail business, building strong working relationships.
- Ability to manage multiple priorities and deadlines effectively,
Being a great leader
As a great leader with wonderful people skills, you'll create a team that's more than just co-workers — it's a team.
- Inspire and motivate your team in line with our employer brand, values, behaviours and purpose.
- Work cross-functionally and collaboratively with other departments.
- If something's not quite right, speak up so we can work together to get it right or make it better! - Nobody is too proud for constructive feedback so we all win together!
- But let's not forget about the most important part... your team's well-being and aspirations. You'll be their biggest supporter, cheering them on. You'll have amazing everyday conversations with your team, discussing everything from their performance to their wildest career aspirations.
Our PERKS really are ‘The Works'
- ?? 25% Colleague Discount! - Plus, exclusive Double Discount days!
- ?? MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more!
- ?? Holiday – 33 days including bank holidays.
- ?? Holiday Purchase - Purchase an additional 5 days
- �? Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you.
- ?? Wagestream - Claim early access to 50% of your wages as you earn them – for when ‘life' happens!
- �? Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works!
- ?? 24/7 support for you and your family - Through our partnership with the Retail Trust who provide an Employee Assistance Programme and so much more!
- ?? Healthcare Cash Plan – To support your everyday healthcare costs
- ?? And loads more! – Long Service Awards, pension, life assurance, Cycle to Work and optional charity giving.
Our Purpose
To inspire reading. learning, creativity and play - making lives more fulfilled.
Our Values
We are Crafty | We are Caring | We are Can-do
We Listen. We Care
Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what's going great, and what needs a couple of tweaks to help make The Works the best place you've ever worked! You'll have opportunity to help give us that direction.
Promoting Diversity, Inclusion, and Applying Reasonable Adjustments
At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term).
We are open to discussing part-time and flexible working and, where possible, will try to support this. If you need reasonable adjustments to apply for this role, please contact and we'll be happy to help!