£25K/yr to £35K/yr
Sheffield, England
Permanent, Variable

Account Manager

Posted by Reed.

Reed Sales & Marketing are incredibly excited to be representing a much-loved Managed Service Provider in Sheffield!

If you are a candidate with direct experience in Tech or MSP and you're looking for a step into a new role where work life balance and company culture are at the forefront, then look no further!

Benefits:

  • Wage: £25,000 to £35,000+
  • Commission up to 50% of total annual salary.
  • Hours: 9am to 5pm Monday to Friday
  • Flexible Working and flexi-time policies available after probation!
  • 21 Days Holiday + BH (Increasing with service up to a total of 34 days)
  • Westfield Health plan
  • Hybrid Working
  • Incredible training and progression opportunities

Responsibilities:

  • Customer Management: You will oversee the management of your clients, including providing quotes for new products and services, pointing them in the right direction for their queries, and building great relationships.
  • Quotation Development: You are tasked with creating detailed quotations for a variety of IT products and services. Your expertise will enable you to provide competitive and comprehensive quotes that meet the specific requirements of our clients.
  • Proposal Creation: Your role involves creating detailed proposals for IT projects, ranging from cloud migrations and Azure builds to backup and disaster recovery solutions, as well as advanced security solutions. Your proposals will be the blueprint for successful project execution by our technical teams.
  • Client Relations: Building and nurturing relationships with clients is a key aspect of your role. You will meet with clients regularly to understand their needs and be their primary point of contact for any IT-related inquiries.
  • Technology Solutions Expertise: You will work with a broad spectrum of technology solutions, including servers, laptops, cyber security solutions, and AI. Your knowledge and experience will guide clients through the complex landscape of modern IT solutions.

In a nutshell, you should be comfortable speaking to customers at Director/Owner level, have excellent written and verbal communication skills, and be an empathetic, strong listener.

  • Full Job spec available on request!

If you have experience within Tech or IT and are coming from an Account Manager OR Customer Service background, please apply directly!

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