Your new company
Hays are working with a well established business based in Market Drayton who are looking to appoint a Client Administrator on a permanent basis. This is an exciting and varied position.
Your new role
As a Client Administrator your role will involve:
- Process and scan PODs received from drivers daily.
- Matching PODs to the appropriate delivery order.
- Monitor emails/telephone ensuring customers communications are responded to and resolved.
- Ensure all customer requests for proof of delivery is responded too within timeframe.
- Liaise with other Departments within the business to ensure that all requests are actioned within timeframes required.
- Liaise with customer queries relating to proof of delivery.
- General office duties as required.
What you'll need to succeed
In order to be considered for this role you will need experience in the following:
- Excellent IT skills (Microsoft Excel essential to above basic level, knowledge of accounting software and Transport Management Systems would be an advantage, but training can be provided.
- Good attention to detail and a high degree of accuracy and analytical skills is key.
- Reasonable understanding of the geographical location of cities/towns throughout the UK is an advantage.
- The ability to work well under pressure and multitask in a busy transport environment.
- Excellent communication skills both verbal and written.
- Positive attitude with willingness to support the team.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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