Job title: Sales & Lettings Manager
Location: Market Bosworth
Contract Type: Full Time /Permanent
Package: Basic £30,000 - £35,000, OTE c£40,000
Industry: Estate & Lettings Agency
Hours: Monday - Friday 9am-5.30pm, alternate Saturdays, 9am-1pm, time back in lieu.
Office based with occasional external appointments
Driving License Essential
Job Published: 1/8/2024
Overview
Exciting chance for a dynamic Sales and Lettings Manager ready to propel their career in the residential property sector!
Job Summary
As the Residential Sales and Lettings Manager, you will play a pivotal role in the setting up of a sales business and the growth and success of the lettings business within our client's Market Bosworth Office!
You will oversee the sales and lettings day-to-day operations while fostering a culture of excellence and client satisfaction.
Your primary responsibilities will include:
- Coaching and supporting the team and assisting with training initiatives.
- Conducting market appraisals and valuations for both sales and lettings.
- Winning business.
- Have a deep understanding of our services and products, seeking cross-selling opportunities.
- Negotiate contracts and fees, ensuring all necessary documentation is obtained before property marketing.
- Take high-quality property photos and write accurate descriptions for market listings.
- Marketing reviews and updates with the clients.
- Manage incoming calls, emails, and face-to-face interactions with a focus on maintaining high levels of customer service.
- Manage clients both in and out of the office, ensuring their needs are met.
- Pre-qualify potential applicants and arrange/conduct viewings.
Client Relationship Building:
- Build and nurture relationships, offering specialised advice to potential landlords and investors.
- Understand the landlord journey and future property/portfolio plans.
- Ensure the service standards are met at all times.
Tenancy Processing & Legal Compliance:
- Negotiate tenancy terms with landlords and tenants.
- Process tenant references and conduct right-to-rent checks.
- Prepare tenancy agreements and ensure all safety certificates are in place before move-in.
- Collaborate with and support the Property Management teams.
Skills & Experience
- Previous experience in both sales and lettings is required
- Managerial experience is preferred, or the readiness to step into a managerial position.
- Proven track record in conducting market appraisals and successfully securing new business.
- Ability to lead and manage a team effectively, both collaboratively and independently.
- Up-to-date understanding of current lettings legislation and comprehensive knowledge of landlord/tenant laws.
- Confident communication with investors, providing expert support throughout their property journey.
- Strong written and verbal communication skills.
- Professional and articulate demeanour, well-suited for a client-facing role.
- Excellent organizational skills to manage day-to-day operations efficiently.
- Experience in a fast-paced, busy environment.
- Working knowledge of Microsoft packages and proficient keyboard skills.
- NAEA or ARLA qualification or a willingness to work towards obtaining one.
- Positive and adaptive attitude to foster a collaborative and achievement-oriented team environment.
- Proactive approach with a clear desire to deliver results.
- Must possess a full driving license and own vehicle for flexibility and mobility.
How to apply:
We invite you to apply by submitting your CV ensuring it is fully up to date detailing your relevant experience and achievements.
*Please note, this is a full-time office based position with occasional external appointments. Unfortunately we are unable to accept offers of part time or remote working*
Windmill9 Consulting is a Business Consultancy and Employment Agency acting on behalf of the client.
All applications will be dealt with professionally and in the strictest of confidence.
We will contact suitable applicants for an initial screening to discuss your application and answer any questions you may have prior to submitting your application to the client.
Please ensure your CV is fully up to date before applying.
We review applications on an ongoing basis from the time that the role is advertised and will close the position as soon as we have found the right person, regardless of the closing date.
We would recommend that you apply for any role that you are interested in as soon as possible to avoid disappointment
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