£11.50/hr
Trafford, England
Permanent

Customer Service Advisor - Altrincham

Posted by 4Leisure Recruitment.

Customer Service Advisor - Part Time

Location: Altrincham, Manchester

Hours: 20-24 hours including mornings, evenings and weekends.

Salary: £11.50ph + commission + annual bonuses

My Client is looking for a great Customer Service Advisor for their multi award-winning concept in Altrincham and within their centres nationwide.

They believe you should look forward to coming to work, then have a professional, active and healthy environment when you get there. A successful Customer Service Advisor should be passionate about bringing high-quality massage to as many local customers as possible, and transforming it from the occasional or a treat to a routine and vital part of a better and balanced life for customers.

My Client is offering :

  • Flexible work schedules over 7 days
  • The ability to earn a good, reliable salary and monthly commission (£200-£300+), with unlimited upwards earning depending on success
  • Monthly Team Bonus plan
  • A great team environment
  • The chance to be part of an exciting new concept developing in the UK
  • A fully certified Company Training programme (2 days) for all therapists and continual development beyond this
  • Professional and personal career opportunities, within exciting new brand
  • One free massage per month

Position requirements:

  • Selling memberships through face to face discussion and on follow up sales calls
  • Create excellent experience for members / guests through friendly and helpful attitude
  • Responsible for scheduling appointments over the phone, on email, and in person
  • Providing clients with the best massage service advice to fit their needs
  • Promoting our internal upgrades of hot stones, scalp massage, aromatherapy or 'fantastic foot treatment
  • Create excellent experience for members/guests through friendly and helpful attitude
  • Occasionally being part of promotional activity, both onsite and offsite locally
  • Must be able to work a minimum of 20 hours per week
  • Must be customer service oriented and able to communicate effectively with customers, colleagues and management
  • Must be eligible to work in the UK and fluent in English, spoken and written