The client:
Our client are a leading Microsoft Gold Partner who are currently in super growth mode, looking to grow 200% within the next 4 years.
The role:
Reporting to the CRO, you will be tasked with managing the Account Management team and building out a Customer Success team around you.
Responsibilities:
- Lead, coach and mentor the AM's and CSMs
- Manage targets and KPIs for both teams
- Liaise with other SLT members to ensure all teams are working cohesively
- Manage performance reviews in a professional and constructive way
- Manage personal development
Requirements:
- Experience within a Microsoft partner or Microsoft
- Experience managing account managers and customer success managers
- Excellent written and verbal communication
- 5+ years in a Senior Account Management role
- Natural leader
- 2 days a week in the Bath office
Benefits:
- Uncapped responsible annual leave
- Pension contribution
- Health care cash plan
- Fitness cash contribution
- Enhanced maternity/paternity leave
- Endless growth opportunities
- Excellent culture
- Private GP