Diamond Search Recruitment at delighted to be working with our client, a well-established and successful Company based in Northfleet, Kent, and assisting them in the hire of their new Internal Sales Support.
Key Responsibilities
- Your role includes the support and service to customers on a daily basis as their primary point of contact, especially those associated with the sales area you are assigned to.
- You will be required to manage the inbox, process orders, create quotes, resolve queries and work closely with our transport and warehouse teams to ensure the needs of the customer are met to the highest standard every day.
- Completing sales enquiries correctly, efficiently & personally ensuring that the customer is always communicated with and satisfied. Following-up quotations.
- You will support the account manager administratively to whom you are assigned and facilitate them with their workload to ensure they are as free as possible to hit their KPI targets. The work you do will be instrumental in helping the sales area hit targets.
- You will be required to collate data on customers prior to visits and summarise the call reports after visits, entering notes and creating actions on the CRM system where relevant.
- Liaising with suppliers and sourcing products as required.
Skills and Experience
- Relative level of experience in sales or customer service-based role.
- Previous experience in a B2B customer centric role is desirable.
- Experience in order processing at speed whilst maintaining high-level of attention to detail.
- Exemplary in serving customers at the highest standard.
- Putting the customer first in everything you do.
- Collaborative team worker.
- Excellent communication skills and good organisational skills.
- Ability to work under pressure, remain calm and hit deadlines.
Hours: Monday - Friday 8:00am - 5:00pm . This is a full time and permanent office based role.
Benefits: 23 Days Holiday + Bank Holidays. Off road private parking. Good public transport connections.
Apply today and don't miss out!
Diamond Search Recruitment is acting as an Employment Agency in regards to this vacancy.