We are Eversheds Sutherland, a global law firm, with 5,000+ colleagues in more than 30 countries. We're full-service with deep niche and sector experience. Whatever challenge, wherever in the world, we're equipped and ready to meet it. We live our values, we're purposeful and purpose-led. So although the world is fast-moving and rapidly changing, we see it as a place where everyone can thrive. We're ambitious for our clients, our communities - and for you. Whether you're starting out on your career or well established, whether you're a lawyer or in business services. If you're looking for what's next, we are too.
What to expect
For business professionals, our environment is highly collaborative with value being placed on diversity of ideas, skills and mindsets. Not least yours. It's energetic, fast-moving and there's always something new to get involved in. You will get exposure across geographies and the firm as a whole. The future is a place of opportunity. Focusing on your success and for what's next, will ensure you thrive too.
Our team
As one of the largest full service global law practices, our support team play a fundamental role in delivering a professional client service for both our UK and international offices. Adding value and supporting our stakeholders is the key to the success of our teams. If you thrive on being challenged and enjoy working in a highly motivated team, have a can-do approach with good communication skills, we look forward to meeting you.
We believe people develop through learning and are transforming our approach to learning and performance through our feedback and development culture and an innovative approach to professional development for all of our people. This underpins our high performance culture so that our people feel managed, supported and developed continuously and as part of their everyday work. Our comprehensive learning programmes are delivered globally using a blended learning approach, which combines technical and business skills as well as talent development.
Role and key responsibilities
The role of Junior Legal PA is to work as part of our Practice Group Support team to provide professional and proactive support to an allocated group of stakeholders.
Our Junior Legal PAs are responsible for a wide and varied range of tasks to support our business. We empower our people to stretch their skills and encourage ongoing personal and professional development through our Development Framework and Learning Paths. The programme is designed to support our Junior Legal PA's with on-the-job training, coaching, continued feedback and development.
We are looking for:
- Client focussed with regular meetings with stakeholders to discuss actions, priorities, expectations and future planning
- Diary management
- Organising and planning meetings, arranging for necessary equipment and refreshments using the technology and resources available for both physical and virtual meetings
- Managing and prioritising workload, delegating and owning transactional tasks
- Acting as liaison point for colleagues and clients
- Screening calls and delivering concise messages for callback purposes
- Assisting with client queries during stakeholder absences
- Management of emails and correspondence
- Be a champion for process changes
- Paper and electronic filing
- Preparing and submitting expenses
- File opening and closing
- Utilise CRM as a key business tool, including managing, updating, reporting and research
- Providing comprehensive financial administrative support to stakeholders; ensuring compliance with legal, firm wide and practice group specific policies and procedures
- Managing the end to end file management process
- Assisting with the team on business development follow ups, sending emails and diarising reminders upon instruction
- Supporting with marketing and business development related activities, including meet and greets
- Build and maintain collaborative working relationships with all clients and colleagues, building trust and strong networks
- Continuously seeking opportunities to embrace technologies which improve our ways of working and that drive efficiencies in day to day activities
- Ambassador for self-serve technology, role modelling the use of technology to support day to day tasks as well as aiding team members to embrace new technology-enabled ways of working
- Supporting the wider PA team, covering team members during absences or when required
- Flexible approach, adopting a blended work pattern approach in hours and location, to accommodate stakeholder and client needs
- Demonstrate client service excellence by being responsive to all requests, effectively utilising all communication channels available across a blended work pattern
Skills and experience
We are looking for:
- Experience of working within a similar environment
- Excellent communication, organisation and interpersonal skills, with the confidence to liaise with senior team members
- Seeks to provide an outstanding level of client services at all times
- Good relationship building skills, both internal and external
- Uses initiative
- Ability to delegate and own transactional activity
- Strong team ethic; offer to support where necessary
- Intermediate skills in Microsoft applications including Outlook and Teams
- Desire to strive and go the extra mile